A payment can be cancelled whilst it is in pending submission status. The timeframe in which a payment will be in this state will vary according to the parameters set when creating the payment (i.e. if a charge date was specified or created to collect as soon as possible), along with the Direct Debit scheme through which the payment is being processed.
Once a payment has moved to submitted status it can no longer be cancelled as the payment collection request has been sent to the bank for processing.
View our Payment Timings Comparison Chart here to see the length of time a payment will remain in pending submission state for each Direct Debit scheme.