The following payment timings presume that all required actions are completed before 4pm GMT. If the customer's authorisation or the payment creation is completed after this time, there would be an additional day in the process.
If a payment is created on a weekend or bank holiday, the process will begin on the next available working day.
|0||Payment creation deadline *||4pm GMT|
|1||3/5am NZDT (GMT +11/13)|
|3||Customer charge date||9am-11pm NZDT (GMT +11/13)|
|4||Payment status confirmed (successful / failed)||12/2pm GMT|
|5||Payout submission||11am GMT|
|6||Payout received (NZ based bank)||9am NZDT|
* Payments can be created in advance with the charge date specified. The time specified here is the cut off deadline when charging a customer as soon as possible. For one-off payments, this also marks the time when the customer is sent a notification email advising them of their payment.