The verification payment is a requirement in order for us to verify that we are paying funds out to the same legal entity we are collecting on behalf of.
This article explains how to make the verification payment, and answers common queries specific to this verification step.
How to make the verification payment
Please use online banking to make the verification payment as you would a regular outgoing transfer.
Please do not use other means (e.g. CHAPS, telephone banking, paying in a cheque at your bank etc.) to make the 1p payment as we are unlikely to see all the required details on our statement if you make the payment this way.
Please make sure that you enter the details we provide for the payment correctly - we suggest copying and pasting these directly from the email we send you or using the corresponding details shown in your dashboard in order to prevent typos.
Verification payment processing timeframe
Once you’ve made the verification payment, it may take up to two working days for us to verify your payout bank account.
Payments made during banking hours on working days should appear on our statement the following working day (e.g. if you make the 1p transfer on Monday morning, we will see it on Tuesday).
Payments made after the close of banking hours, over the weekend or on bank holidays will not appear on our statement until two working days after you make the transfer (e.g. if you make the transfer on Friday evening, it won’t show on our statement until the following Tuesday).
Each verification payment report we receive is run through an automated check. Providing your bank account details match what we were expecting, your bank account verification will automatically update to verified. If there is a discrepancy in the details we receive a member of our verification team will be in touch to assist you in completing this step in your verification process.
Unable to make the verification payment? Find an alternative method