Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

This should match the name on your GoCardless account.

Please enter the payment ID of the payment you wish to be refunded, along with the amount to be refunded. The payment ID for a payment begins PM0... and is located in the top left of the dashboard when viewing a payment. If you would like to submit multiple requests, please enter each on a new line.

Enter the sum of the refund(s) to be actioned

I am happy for GoCardless to action this refund. I am aware that this could result in increased financial risk if this is within 7 days of the charge date, and that GoCardless will not take responsibility for any fraudulent refund activity on my account as a result.

Please enter "Not Applicable" if you have not been in contact with our Sales Team

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