If you do not hear back within two working days, please contact our support team at help@gocardless.com for further assistance.
Please enter the details of your request. A member of our support staff will respond as soon as possible.
The Direct Debit provider you're moving to
Your new Service User Number, this can be retrieved from your new provider
The date you're looking to bulk change - this is the date that we will cancel the active Direct Debit mandates on your GoCardless account
If you're moving all of your customers, you can see how many active customers you have in the Customers tab of your Dashboard
Please provide more details around why you chose this reason