Please enter the details of your request. A member of our support staff will respond as soon as possible.
This is the email address you use to log into your account
If you’re a GoCardless user, please enter the email address you use to log into your account or receive communications from us
This is the email address where you should have received communication from us about your payments, sent on behalf of the business you're paying
If your complaint relates to specific payments, subscriptions or mandates please enter the IDs and dates (if applicable). The IDs begin PM00 for payments, SB00 for Subscriptions, and MD00 for Mandates and can be found at the top left of the payment, subscription, or mandate pages.