When you receive a new payout into your account, you may wish to view additional information to help you reconcile the payments you receive, and those you don’t. You can do this by exporting the data of a payout to view in a spreadsheet. This will be provided in CSV format.
Exporting a payout file
- Open your dashboard and click Payouts
- Select the payout you wish to export
- Click Payout breakdown and select Export
- Select the type of data you would like to export - Transactions or Events *
- Click Export
A download window will appear in the bottom right of your screen, with a dot that will turn green once the download is complete and ready to be opened.
* Data export options :
An export containing details of each client’s payment contained within the payout, including fees and relevant references.
An export containing all data associated with the customer and their payout, used throughout the payment processing. No fee information is included.