Skip to main content
Logo
Identify a payment Support GoCardless
  1. Support Centre
  2. Account setup & management
  3. Account Security

Enforce 2-factor authentication for all users

2-factor authentication (2FA) provides an additional layer of security to your account by requiring you to enter a code generated through an authenticator app or sent to you via SMS, immediately following the successful completion of the standard email+password login step.

Administrators of GoCardless accounts have the option to enforce 2-factor authentication for all users on the account:

  1. Open your dashboard and click Settings

  2. Next select Team

  3. On the Team page click the Enforce 2FA button in the top right corner of the page

  4. A window will open advising you that "2FA will be enforced permanently - This action cannot be undone. You will still be able to reset 2-factor authentication for specific team members"

  5. To confirm the action you will need to enter your password and the 6-digit code from the authenticator app 

  6. Click Enforce 2FA to confirm.


This action will now ask all users on the account to create their 2-factor authentication the next time they log in. They are unable to override this unless they enable 2-factor authentication.

For more information on enabling 2-factor authentication, including information how to set up an authenticator app or SMS method, please see here.

Was this article helpful?
  • Promoted articles

    • Credit card payments
    • Bulk importing payments
    • Overview of payment statuses
    • Refund a payment
  • Recently Added Articles

  • Top Articles

API Documentation

Our detailed docs have everything you need to know about using our Payments and Bank account data APIs

View documentation

Need help identifying a payment?

Seen ‘GoCardless Ltd’ on your bank statement? Use our secure tool below to find out more.

Payment Lookup

Need support?

Contact Support

Our support team are available 24/7 to answer any questions you may have.

Quick links

Knowledge base
Visit GoCardless.com

About GoCardless

Legal
Privacy
Security
Blog

Support

Contact support
Complaints
Contact sales

Seen ‘GoCardless Ltd’ on your bank statement?

Identify a payment

GoCardless Ltd, 55 Collins Street, Melbourne VIC 3000, Australia


GoCardless Ltd (company registration number 07495895) is registered as a foreign company in Australia, ABN 17 606 261 74, and holds an Australian Financial Services licence (AFSL), number 478976.





English (NZ) Deutsch English (AU) English (CA) English (GB) English (US) Español Français
Search help articles
https://gocardless.com/en-nz/partner-with-us/
/hc/theming_assets/01JKARFYGKK1KBMBMT9CC1BV8G
Partner with us
Partner with us to shape the future of payments.
custom
https://gocardless.com/en-nz/stories/
/hc/theming_assets/01JKARFYZ7DNZC3PC7YMW92YZ4
Customer Stories
GoCardless helps thousands of businesses with their payments everyday.
custom
https://payersupport.gocardless.com/hc
/hc/theming_assets/01JXA8MEVXDJJHBYJVZ9TA240V
Paying a merchant via GoCardless
Our Payer Support provides resources on paying through GoCardless.
Payment timings, Verification, Xero, 2fa