Keeping your account secure
Making sure you keep your account secure is important as it helps to protect you and your customers' data.
Here are three simple steps to keeping your account secure:
1. Use strong and unique passwords
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Choose a password that cannot easily be guessed using upper and lower case letters and numbers that are 12 characters or more; longer passwords are harder for an attacker to guess.
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Do not reuse passwords or similar passwords you have used on other services.
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We advise that you use a password manager application that can generate strong passwords for every website and make it easy for you to use.
How to choose a secure password
A good way to create a strong and memorable password is to use a combination of upper & lower case, numbers and symbols. We would recommend not choosing personal information, such as a name or place of birth.
Password manager
A password manager is an app on your phone, tablet or computer that stores your passwords securely, so you don’t need to remember them all. Some password managers can synchronise your passwords across your different devices, making it easier to log on, wherever you are. Some can also create random, unique passwords for you, when you need to create a new password (or change an existing one).
2. Use your own user account
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Do not share your login details with anyone else. Instead, you are able to add individual user accounts for each person that requires access.
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Set the access level for additional users to the minimum that would be needed for their use.
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Audit the users in your account periodically and remove users that no longer need access
3. 2-factor authentication / Multi Factor Authentication (MFA)
Using MFA adds an additional layer of protection by using something that you have (the code we provide to you) in addition to the password (something you know) before someone could login to your account.
Use the code generator option as your default MFA option. It only takes a couple of minutes to set up 2-factor authentication.