Changing your legacy account login credentials

You can change your GoCardless account login credentials via the Settings area within your GoCardless dashboard.

To do this, first login to your legacy dashboard, click on Business in the top right, and then on Settings.

Once you've opened the Settings area of your legacy dashboard, you will see several options in the left column. Contact details will be selected by default.

Update name and email address

This section allows you to update the name and email address associated to your account.

All you need to do is enter your new details as required and then click the Save changes button below.

Update your password

To update your password, select the Change password tab in the left column.

You will then be presented with three text fields. In the first text box enter your current password. In the second and third text boxes, enter and re-enter your new password.

We recommend using a minimum of 12 characters with a combination of UPPER and lowercase characters, numbers, and special characters (e.g. !, *, £, etc.).

Then click Save changes to save your new password.

We recommend the use of a password manager, such as 1Password or LastPass, to store your passwords securely in encrypted form. Please avoid writing them down on a piece of paper or saving them insecurely on your computer or phone.