Collecting your first payment

There are five different methods you can use to collect payment(s) from a customer. These are:

Payment type	When to use
One-off payment	When you want to charge a specific customer one payment
Individual subscription	When charging a set of recurring payments with the same parameters to a specific customer
Paylink	When wanting to provide a link that multiple customers can follow to authorise a one-off payment
Payment plan	When wanting to either assign or enable multiple customers to sign up to the same payment
Bulk submission	When wanting to create one-off payments for multiple customers in one go - done by entering details into a CSV template

You can find out more about our payment types HERE.

Creating a one-off payment

Here, we'll look at how to create a one-off payment for a customer - the simplest type of payment to create. (It's also perfect if you'd like to run a £1 test payment yourself before you begin collecting payments from your customers).

Note: The customer must have authorised their Direct Debit (show as active in your dashboard) in order to create a payment for them.

1. Find the customer you would like to charge via the Customers page in your dashboard and click on their name.

2. Click the blue Create button at the top right of the page and choose Payment.

Screen_Shot_2017-04-04_at_18.35.37.png