GoCardless supports organisations intending to collect SEPA Direct Debit payments from customers based in the following countries:
- San Marino
In some SEPA Eurozone countries, SEPA Direct Debit experiences higher failure rates. This is normally due to the way that SEPA has been implemented by local banks within each SEPA country.
In the following countries, we have observed significantly higher failure rates when collecting Direct Debit payments:
You may still collect payments from these countries successfully, but please be aware that higher failure rates have been reported.
Collecting SEPA payments in non-Eurozone countries
It is possible to collect SEPA Direct Debit payments from European countries outside the SEPA Eurozone. This scheme can only be used to collect payments in Euros, so it would require your customer to have a bank account that’s set up to do this - in order to provide clarity to your customers about what currency they can pay you in, GoCardless payment pages do not support SEPA payment collection from non-Eurozone countries.
If you are looking to collect payments in Euro from non-Eurozone countries, you will need to do so using custom payment pages. This feature allows you to build your own online payment pages. Please note that this feature is only available for Pro users.