Two types of non-essential notifications are available to you through your GoCardless account. These are selected by default and inform you of :
a). New customers obtained through the GoCardless hosted payment pages
b). Failed payments, chargebacks, and customer cancellations
To disable or re-enable non-essential notifications
- Open your dashboard and click Settings
- Select User settings
- Scroll down to Email notifications
- Edit your notification selections as desired
- Click Save changes
NOTE : These are selected at user level, so any additional team members you’ve added to your account will need to edit the notifications they receive themselves.