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To get help faster, please check this important information about contacting Support.

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Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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New provider

The Direct Debit provider you're moving to

Please specify your new provider

Are you looking to move all of your mandates from GoCardless to your new provider?

How many customers are you bulk changing away?

If you're moving all of your customers, you can see how many active customers you have in the Customers tab of your Dashboard

When would you like to receive your customer data file?

Please select a date at least 2 working days away

Bulk change date

The date you're looking to bulk change - this is the date that we will cancel the active Direct Debit mandates on your GoCardless account

Reason for bulk change

Comment

Please provide more details around why you chose this reason

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