UK - Supporting documents
The photo/document must:
- Be clearly legible in its entirety - take care to avoid glare from camera flashes or cutting off part of the document
- Be currently valid i.e. in date (not expired)
- Be signed & dated (where applicable)
- Be in full colour - we cannot accept black & white documents
- Show the full document (i.e. not cropped)
Overview of documentation we may request for manual verification purposes:
| Verification Type | Document Type | Requirements |
|---|---|---|
| Identity |
| The document must be in colour, and will need to display your full name, date of birth and document expiry date. Please note: taking a photo of the original document is the best form of image to provide. |
| Address |
| The document will need to display your full name, residential/home address and a date of issue within the past 6 months. This document should be issued by a credit agency (e.g a bank or utilities provider) or a government authority. |
| Bank account |
| The document will need to display the full account holder name, bank account details (or IBAN) and a date of issue within the past 6 months. |
| Company director |
| The document will need to confirm the director status of one chosen company director. |
| Unregistered charity | If supporting documents are required to verify your charity this will be requested via email. There is currently no option to upload the documents in the dashboard.
| The documentation or online link will need to confirm the existence of the charity and confirm the role of the GoCardless account users within the organisation. |