Collecting from multiple regions
Please note: Charity & Non Profit organisations are not able to use International Payments with FX. However, you can still collect international payments using International Payments without FX.
International payments allows you to collect payments from multiple countries.
There are two ways to collect international payments, with FX and without FX. Collecting international payments works the same way as collecting domestic payments, so you can set this up as a one off payment, subscription or via an integration you’re using.
International payments with FX
Collecting international payments with FX means that any payments collected will be converted and paid out into your home currency.
Collecting international payments from your customers in their currencies and having the funds converted into your home currency before they are paid out to you. This means that you do not need to have separate bank accounts for each currency, as you will be able to specify a single bank account for your payouts.
When creating the payment we indicate the transaction fee and give an estimated exchange rate.
Please note: If you are collecting payments internationally with FX, please allow an extra 2-4 business days to receive your payout.
Refunding FX payments
If you're refunding an international payment with FX, a new exchange rate will be calculated at the time of refunding the payment.
International payments without FX
Collecting international payments without FX means that payments will be paid out directly into your domestic bank account.
Payments are collected from your customers in their currencies and are then paid out into a separate bank account for that currency. This means that you need to have a separate bank account for the currency/currencies you do not wish to have converted into your home currency.
You can choose to specify which currencies you wish to have paid out into a domestic bank account by simply adding the bank account to your GoCardless account.
International payment timings
The payment timings will vary based on where your customer and where you are based (your home currency).
The payment timings for international payments are the same as for domestic payments timings however if a payment is collected with FX the collected funds will be paid out 2-4 working days after the payout date shown on the domestic payment timings.