Skip to main content
Logo
Identify a payment Support GoCardless
Status pages
  • GoCardless status
  • IBP status
  1. Support Centre
  2. Verification
  3. Getting verified

Before you begin

Please note: If you are based in the US, please contact our sales team to set up your GoCardless account.

1). Check we can serve your use case

Not all businesses or organisations are well suited to using bank debit as their payment collection method and so, in agreement with our banking partners, there are certain industries and/or business activities that we are unable to serve.

Please check our Restricted Activities to ensure your business does not fall within any of those listed. If you’re unsure, please get in touch so we can advise further.

2). Gather the information you’ll need

The exact information we require varies according to the entity type your business or organisation operates as. However, no matter your legal entity, we will always require you to verify :

  • Company (organisation) details

  • Personal details

  • Bank account details

Was this article helpful?
  • Promoted articles

    • Credit card payments
    • Bulk importing payments
    • Overview of payment statuses
    • Refund a payment
  • Recently Added Articles

  • Top Articles

API Documentation

Our detailed docs have everything you need to know about using our Payments and Bank account data APIs

View documentation

Need help identifying a payment?

Seen ‘GoCardless Ltd’ on your bank statement? Use our secure tool below to find out more.

Payment Lookup

Need support?

Contact

Our support team are available 24/7 to answer any questions you may have.

Quick links

Knowledge base
Visit GoCardless.com

About GoCardless

Legal
Privacy
Security
Blog

Support

Contact support
Complaints
Contact sales

Seen ‘GoCardless Ltd’ on your bank statement?

Identify a payment

GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom


GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.





English (CA) Deutsch English (AU) English (GB) English (NZ) English (US) Español Français
Search help articles
https://gocardless.com/en-us/partner-with-us/
/hc/theming_assets/01K6CWEX65HDS7SN48AB4BJ0FJ
Partner with us
Partner with us to shape the future of payments.
custom
https://gocardless.com/en-us/stories/
/hc/theming_assets/01K6CWEXFM1KVSFD87E8NNH1HK
Customer Stories
GoCardless helps thousands of businesses with their payments everyday.
custom
https://payersupport.gocardless.com/hc
/hc/theming_assets/01K6CWEXSCTABZBKYYHZK1HCVV
Paying a merchant via GoCardless
Our Payer Support provides resources on paying through GoCardless.
Payment timings, Verification, Xero, 2fa