Please note: This article is for merchants who have received an email from GoCardless about changes to our pricing plans.
If you have signed up to GoCardless on or after the 6th July 2023, you will already be on our new pricing plan.
- Overview
- What each plan offers
- Overview of features included in the new pricing plans
- Pricing fee breakdown
Overview
This article provides more information on the recent GoCardless pricing changes.
We’re replacing our current pricing plans (Standard, Plus & Pro) with new pricing plans Standard, Advanced & Pro.
Our pricing plans:
-
No longer have a monthly fee. Instead, a select number of optional individual features and add-on services will have separate monthly costs, making it easier than ever for you to customise your plan.
-
Each plan is priced differently, as they provide access to different product features.
What each plan offers
Please note: You can change your plan at any time. Just notify the GoCardless team and the changes will come into effect the following month.
Please note that if you inform us after the first of the month then changes will come into effect the following month and we will not be able to refund any costs that you may have incurred in the interim.
Standard
The Standard plan offers basic customisation and access to our core capabilities, including collecting one-off and recurring payments via Direct Debit, Instant Bank Pay and international payments.
Advanced
The Advanced plan offers our core capabilities, full customisation, and access to some of our more advanced features, such as instant payer verification through Verified Mandates and intelligent retries with Success+.
Pro
The Pro plan gives businesses access to all of the features we offer, including advanced fraud protection with GoCardless Protect+, a scalable payment recovery solution and a fully customisable user experience.
Overview of features included in the new pricing plans
| Product/Feature | Included in new pricing plan | ||
|---|---|---|---|
|
|
Standard |
Advanced |
Pro |
|
Collecting and managing payments |
|||
|
Collecting payments: |
✓ |
✓ |
✓ |
|
✓ |
✓ |
✓ |
|
|
Mandate creation |
|||
|
✓ |
✓ |
✓ |
|
|
x |
✓ |
✓ |
|
|
Payments intelligence |
|||
|
x |
✓ |
✓ |
|
|
x |
x |
✓ |
|
|
Branding & customisation |
|||
|
Business' logo on sign-up form |
✓ |
✓ |
✓ |
|
Brand colour on sign-up form |
✓ |
✓ |
✓ |
|
Own SUN (Merchant name on bank statement) |
Available as an add-on (£50 per month) |
Available as an add-on (£50 per month) |
Available as an add-on (£50 per month) |
|
Drop-in payment pages |
✓ |
✓ |
✓ |
|
x |
Available as an add-on (£150 per month) |
Available as an add-on (£150 per month) |
Pricing fee breakdown
Please note: The fees shown below apply to merchants based in the UK. You can find the transaction fee breakdown for all schemes here.
| Fee type | Standard | Advanced | Pro |
|---|---|---|---|
|
Domestic transaction fee |
1% + £0.20 capped at £4 |
1.25% + £0.20 capped at £5 |
1.4% + £0.20 capped at £5.60 |
|
High-value transaction fee (£2000) |
0.30% |
0.30% |
0.30% |
|
International transaction fee |
2% + £0.20 |
2.25% + £0.20 |
2.4% + £0.20 |
|
Refund fee |
£0.50 |
£0.50 |
£0.50 |
|
Chargeback fee |
£5 |
£5 |
£5 |
|
“Your business name on customers’ bank statement” add-on |
£50 per month |
£50 per month |
£50 per month |
|
“Custom checkout experience and payer notifications” (With enhanced API access) |
N/A |
£150 per month |
£150 per month |
Important:
-
All prices shown are exclusive of VAT where applicable
-
Chargeback fees will only apply if you have over 15 chargebacks per month
-
If you are currently using any of the two optional add-ons then you will be
-
charged the associated additional monthly fee
-
The High-Value Transaction fee applies to the portion of a domestic scheme
-
payment that is above the value of £2,000
-
International Transaction fees will apply to any international transactions that are
-
made outside of your home scheme(s)