Timings
If you are creating a payment for a customer, it will be charged on the same day.
Once the customer has been charged, it will take a further 2 business days before the funds are paid out to you and received by your AU-based bank.
Please note: The timings are based on the payments being collected as soon as possible. If a payment is created in advance, for example with a specific charge date, then the payment would be submitted automatically on the charge date.
|
Creation Deadline |
Day 0 (up until 12:00 AET) |
|
Charge date (D) |
Day 0 |
|
Payout received |
D+2 for payouts to an AU based bank account |
International Payments
If you are collecting payments internationally with FX, please allow an extra 2-4 business days to receive your payout.
If you create a payment before 12:00 AET, it will be submitted to the bank for processing on the same business day and collected from the customer later that same day.
If the payment is created after 12:00 AET, it will be submitted to the bank and collected from the customer the next business day.
It is then paid out and received into your Australian bank account 3 business days later.
Please note: BECS payment authorisations are only set up when the first payment is due to be processed. The authorisation is submitted with the first payment.
FAQ’s
When will I receive the payment?
If you create the payment before 12:00 AET, you will receive the money after 2 business days.
If the payment is created after 12:00 AET, you will receive the money after 3 business days.
What happens if I miss the daily creation deadline?
The payment process will start on the next business day.
What happens if there is a national public holiday where I am based / where I am collecting the payment from?
Payments are not processed on national public holidays and will move to the next business day. Payouts that are due to be paid out on a national public holiday will move to the next business day.
How does this work if I am using hosted notifications?
If the payment is created before 9am on the charge date, then the customer will receive the advanced payment notice at 9am. Payments created after 9am will receive an email shortly after the payment has been created up until the 12.30pm submission deadline.