The following payment timings are dependent on the below 2 actions being completed by 4pm UK time on any business day. If either is completed after this time, there will be an additional day in the process.
- The payer has given authorization to set up a Pre-Authorized Debit
- GoCardless has received an instruction to create a payment
Please note: If a payment is created on a weekend or public holiday, the process will begin on the next business day
| EVENT | CANADA TIMINGS (EDT) | UK TIMINGS (BST) | ||
|---|---|---|---|---|
| WORKING DAY | TIME | WORKING DAY | TIME | |
| Payment creation deadline * | 0 | 11am | 0 | 4pm |
| Customer charge date | 3 | 3pm | 3 | - |
| Payment status confirmed (successful / failed) | 5 | Varies | 5 | Varies |
| Payout submission | 6 | 11am | 6 | 4pm |
| Payout received (Canada based bank) | 6-7** | Dependent on bank | 6-7** | Dependent on bank |
* Payments can be created in advance with the charge date specified. The time specified here is the cut-off to charge a customer as soon as possible. For one-off payments, this also marks the time when the customer is sent a notification email advising them of their payment.
** If collecting payments internationally with currency conversion, please allow an extra 2-4 working days to receive your payout.