Payout deductions
Any deductions made to a payout you receive (not including transaction fees) are the result of rebalancing a negative amount on your GoCardless account. These deductions are classed as debits within the GoCardless system and they can be the result of these three different events:
All three events will be shown as a debit in the report of the payout the payment was settled against.
How will these be included in a payout
Depending on when the deduction occurred in the payment history, you will see them paid out in the following ways.
The deduction happened after the payment was paid out
When a payment is paid out it will be included in a payout, which you can see as a credit in the payment history on the relevant payment page.
If a deduction for this payment (e.g. a chargeback) occurs after it has been paid out, the deduction will be debited from a subsequent payout. This will appear as a debit in the payment history on the payment page, but you will see it linked to a different payout than the paid event.
This is the most common scenario when deductions occur for a payment.
The deduction happened before the payment was paid out
If the deduction occurs after the payment is paid, but before it is paid out, we will still include both the paid event and the deduction event in a payout so that you can see that both events have occurred. However, when both events occur before the payment attempt has been paid out, both the paid event and the deduction event will be included in the same payout. You will be able to see this in the payment history on the payment page.
When reconciling payments it is important to take this into account, since this can mean that the net movement of money for a given payout may be zero if it has been both paid and deducted before the payout has been generated.