Verifying your payout bank account
When entering your details into our online set up form, you will have been prompted to enter the details of the bank account you would like the funds you collect sent to.
IMPORTANT: In agreement with our banking partners, funds must be settled into a bank account registered in the name of the business or organisation we are collecting payments on behalf of.
To complete the process, we need to confirm that you (or the organisation you’re acting on behalf of) are the owner of the account. We do this via a verification payment, where we ask that you transfer a minimum denomination payment from your account to ours, including a unique reference code as the payment description or reference.
The details of where to make the transfer, along with the reference to include, are provided to you within the online set up form and in an email sent to you upon submission of your details online.
Please note: In some situations, we may also request a bank statement. Usually this is done for one the following reasons:
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We can’t accept a verification payment for USD, SEK, DKK and CAD. You will be promoted to upload a statement instead of making the payment.
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On occasion, our automated verification check fails, at which point we'll ask you to complete the check by providing a recent bank statement for the account you wish to receive funds into.
You can find more information on this here.