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Spain - Supporting documents

The photo/document must:

  • Be clearly legible in its entirety - take care to avoid glare from camera flashes or cutting off part of the document

  • Be currently valid i.e. in date (not expired)

  • Be in full colour - we cannot accept black & white documents 

  • Show the full document (i.e. not cropped)

Overview of documentation we may request for manual verification purposes:

Verification Type Document Type Requirements

Identity

  • ID Card (DNI)

  • Residence Card

  • Passport 

The document will need to display your full name, date of birth and document expiry date.

Address

  • Utility Bill

  • Bank Statement

The document will need to display your full name, residential/home address and a date of issue within the past 6 months.

The document should be issued by a credit agency (e.g a bank or utilities provider) or a government authority.

Bank account

  • Bank statement

  • Screenshot of online banking

  • Bank account opening letter

  • Official letter of proof from your bank (confirming the account holder name and account details)

The document will need to display the full account holder name, bank account details (or IBAN) and a date of issue within the past 6 months.

Company status and company director 

  • Company deed of incorporation

The document will need to show the company as active and display the names of all directors.

Registered charity

If supporting documentation is required to verify your charity this will be requested via email. There is currently no option to upload the documents in the dashboard.

Examples include:

  • Public deed of incorporation

 

The document will need to confirm the names of all Patrons/Trustees.

Unregistered charity

If supporting documentation is required to verify your charity this will be requested via email. There is currently no option to upload the documents in the dashboard. 

We may request documentation or a form of online presence to confirm the existence of your charity and to confirm the association between the GoCardless account users and the charity.

Examples include:

  • The club or society constitution

  • Website link

  • Recent committee meeting minutes

  • Social media presence (e.g. Twitter, Facebook, LinkedIn

The documentation or online link will need to confirm the existence of the charity and confirm the role of the GoCardless account users within the organisation. 

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