Skip to main content
Logo
Identify a payment Support GoCardless
Status pages
  • GoCardless status
  • IBP status
  1. Support Centre
  2. Partner integrations & the API
  3. Partner Dashboard

Partner dashboard home

You can access the Partner Dashboard by clicking Switch to Partner View in the left navigation sidebar. The Partner Dashboard is only available if you have a live partner app linked to your organisation.

The Home page provides an overview of your partner integrations and identifies growth opportunities.

  • The page includes two sections: processed payments and integration overview.

Processed payments

View top-level metrics for payments collected through your integration. This is not your money, but your user’s money:

  • Collected payments: The gross value of all successful one-off and recurring payments collected by connected merchants, before fees and refunds.

  • Payment volume: The total number of successful payments processed by your connected merchants.

  • Payment failure rate: The percentage of payment attempts that have failed.

You can filter payment metrics by date range and collection currency.

Integration overview

Understand how well your app is performing. Here you can review merchant activity and your self-serve payouts by currency:

  • Active merchants: The number of verified merchants who successfully collected at least one payment through your integration in the last 90 days.

  • Connected merchants: Current number of merchants who have connected to your integration. Does not include disconnected merchants.

  • Merchants per country: The distribution of your merchants by country.

  • Total self-serve payouts: 

    • Revenue Share: The portion of GoCardless transaction fees that are allocated to your platform under your partner agreement. Only for self-serve GoCardless merchants without a custom sales contract.

    • App Fee: Additional charges your platform applies to transactions (if configured) through the GoCardless Partner API, separate from GoCardless fees.

Note: the self-serve payout metrics only include revenue generated by self-serve merchants connected to your app. To see the revenue share generated by your sales-led merchants (users who have a custom contract with GoCardless) please contact your Partner Account Manager. 

Was this article helpful?
  • Promoted articles

    • Credit card payments
    • Notice of change of legal entity
    • Bulk importing payments
    • Overview of payment statuses
    • Refund a payment
  • Recently Added Articles

  • Top Articles

API Documentation

Our detailed docs have everything you need to know about using our Payments and Bank account data APIs

View documentation

Need help identifying a payment?

Seen ‘GoCardless Ltd’ on your bank statement? Use our secure tool below to find out more.

Payment Lookup

Need support?

Contact Support

Our support team are available 24/7 to answer any questions you may have.

Quick links

Knowledge base
Visit GoCardless.com

About GoCardless

Legal
Privacy
Security
Blog

Support

Contact support
Complaints
Contact sales

Seen ‘GoCardless Ltd’ on your bank statement?

Identify a payment

GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom


GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.





English (United Kingdom) Deutsch English (Australia) English (Canada) English (New Zealand) English (United States) Español Français
Search help articles
https://gocardless.com/partner-with-us/
/hc/theming_assets/01K6CWEX65HDS7SN48AB4BJ0FJ
Partner with us
Partner with us to shape the future of payments.
custom
https://gocardless.com/stories/
/hc/theming_assets/01K6CWEXFM1KVSFD87E8NNH1HK
Customer Stories
GoCardless helps thousands of businesses with their payments everyday.
custom
https://payersupport.gocardless.com/hc
/hc/theming_assets/01K6CWEXSCTABZBKYYHZK1HCVV
Paying a merchant via GoCardless
Our Payer Support provides resources on paying through GoCardless.
Payment timings, Verification, Xero, 2fa