Cancelling a payment
A payment can be cancelled in the GoCardless for Xero dashboard, providing it has not moved to submitted status or beyond.
To cancel a payment:
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Go to the Invoices page of your GoCardless for Xero dashboard
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Filter to Scheduled invoices, For invoices that can be cancelled, the Action button will be available on the right side
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Click the Action button to reveal the Cancel Payment option
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Once clicked, cancellation of the payment will be confirmed