Exporting subscription information
You can export your subscription data as a csv download to view in a spreadsheet form within Microsoft Excel or similar. A list of the information available via subscription exports can be found in the reference section.
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How to export subscription data
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Using the filtering option to filter your subscription view before exporting
How to export subscription data
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Log into your GoCardless dashboard and paste the following URL in your browser - https://manage.gocardless.com/subscriptions
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This should then take you to your subscription overview page, where you can filter the status of subscriptions you wish to export
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Click the Export button to initiate a csv download of your [filtered] subscription information. An export generation window will open in the bottom right of your screen to track its progress. Once the download has completed the status dot will turn green.
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Click the csv link to download it to your device
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Once you’ve downloaded the export, click Dismiss to close the Export generation window.
Using the filtering option to filter your subscription view before exporting
Using these filtering options you can choose the date range of when payments were created (i.e. added to your dashboard) that you would like to export, along with their current status.
These statuses are broken down into:
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Pending customer approval - We’re waiting for the customer to approve this subscription
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Customer approval denied - The customer has denied approval for the subscription. You should contact the customer directly
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Active - The subscription is currently actively billing
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Finished - The subscription has finished
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Cancelled - The subscription has been cancelled