The following payment timings are dependent on the below 2 actions being completed by 4pm UK time on any business day. If either is completed after this time, there will be an additional day in the process.
- The payer has given authorization to set up a Pre-Authorized Debit
- GoCardless has received an instruction to create a payment
Please note: If a payment is created on a weekend or public holiday, the process will begin on the next business day
|EVENT||CANADA TIMINGS (EDT)||UK TIMINGS (BST)|
|WORKING DAY||TIME||WORKING DAY||TIME|
|Payment creation deadline *||0||11am||0||4pm|
|Customer charge date||3||3pm||3||-|
|Payment status confirmed (successful / failed)||5||Varies||5||Varies|
|Payout received (Canada based bank)||6-7**||Dependent on bank||6-7**||Dependent on bank|
* Payments can be created in advance with the charge date specified. The time specified here is the cut-off to charge a customer as soon as possible. For one-off payments, this also marks the time when the customer is sent a notification email advising them of their payment.
** If collecting payments internationally with currency conversion, please allow an extra 2-4 working days to receive your payout.