Our Partner Programme is designed to recognise, reward and support the performance of the businesses we partner with. We categorise our Partners into three tiers based on the revenue they generate. Benefits are aligned to these tiers, so as we grow together we can increase the amount of resources and support we offer. Tier status is reviewed and communicated quarterly.
| Partner Tier | Standard | Essential | Enhanced |
|---|---|---|---|
| Total avg. monthly payment volume | <£1M | >£1M | >£3M |
Benefits
| Partner Tier | Standard | Essential | Enhanced |
|---|---|---|---|
| Revenue share % | 10% | 15% | Custom |
| Account management | - | Available | Dedicated |
| Partner Portal access | ✅ | ✅ | ✅ |
| Partner Directory listing | ✅ | ✅ | ✅ |
| Dedicated Partner Page | - | ✅ | ✅ |
| Marketing and Development fund access | On application | Priority access | Priority access |
| Annual integration health check | ✅ | ✅ | ✅ |
| On-demand technical development support | - | - | ✅ |
You can find out more about our Partnership terms of service here.
Partner support
Our team of specialists are on hand to provide help and technical support to all our Partners.
| Partner Support | Standard | Essential | Enhanced |
|---|---|---|---|
| Partner Support Coverage |
9-6 |
9-6 Local business hours |
24/5 |
| Response time within | 9 Business hours |
5 Business hours |
3 Business hours |
| Phone Support |
✅ UK Business hours |
✅ UK Business hours |
✅ 24/5 |
| Partner Help Centre | ✅ | ✅ | ✅ |
Requirements
| Partner Tier | Standard | Essential | Enhanced |
|---|---|---|---|
| Total avg. monthly payment volume | <£1M | >£1M | >£3M |
| Passed annual Technical Certification | ✅ | ✅ | ✅ |
| Landing page about GoCardless on your website | - | ✅ | ✅ |
| Promotion of GoCardless within your product | - | ✅ | ✅ |
| Approved support documentation | - | - | ✅ |
How to partner with GoCardless
The first step in becoming a GoCardless Partner is to join our Partner Programme.
You can read more about this here and when you’re ready visit our Partner with us page to get started.
On application we’ll work with you to assign you to one of our partner tiers.