Submit a request – Support Centre

Log a ticket Account Closure / Amendment Request

Please note: Closing your account is an irreversible action and will cancel all active mandates you may have with your customers. Once your account has been closed, you will no longer be able to access it. As such, if you require a copy of your payment history, please log in and export this prior to submitting a closure request.

Your email address

Subject

Email address registered to GoCardless Account

Please note that account closures and amendments can only be requested by the administrator of the GoCardless account.

Do you have a signed contract with us via our Sales team? No, I did not sign a contract

Please confirm what your request relates to by choosing one of the options below: -

Please note that account closure and amendment requests will need to be reviewed against your contract agreement

Which package are you currently on? -

Please confirm what your request relates to by choosing one of the options below: -

Please confirm the reason for this request by choosing from the options below: -

Thank you, please could you provide a bit more detail by choosing the most relevant option below: -

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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Account Closure / Amendment Request

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