This article will show you how you can track the status of payments being collected from your customers.
There are two ways to track the status of payments you've taken:
From the payments section of your dashboard, you can see a list of all the payments you've taken. You can filter the payments either by when they were create or by the current status of the payment. A common use case is filtering the results to see payments that have recently failed.
From the customers section of your dashboard, you can see a list of the payments taken from each customer after selecting a customer from this page.
When clicking on a payment, you can see further details relating to that payment. You can also see a detailed payment history.
The payment history for a successful payment will look like the following:
Meanwhile, the payment history for a failed payment will look like this:
For payments that have failed, you can retry the payment by clicking"Retry".