If you find you're not receiving payouts when expected (despite being fully verified), it could be that you have a negative balance on your account.
If a customer of yours has charged back payments for example, this would leave a negative balance on your account as their bank will have deducted the funds from GoCardless. These funds are then balanced out against your collected funds until the balance is recovered.
Similarly, if you receive late failures from payments you've collected, these will also leave a negative balance on your account if paid out to you prior to being marked as failed.
Whilst we are recovering these funds, any collected payments will remain in a "paid" status. Once your account moves to a positive balance and we can payout funds to you again, all those payments will change to a "paid out" status.
You can check if this is the case by filtering for "charged back" or "failed" payments via the dropdown status options at the top of your dashboard Payments page.