Refund reports
The Refunds page of the dashboard provides a list of all of the Refunds you’ve processed against Payments and/or Mandates in GoCardless. It includes details such as the Refund amount, reference, etc. You can click on any of the Refund records to drill down into the history of the Refund.
Since the Refunds page isn’t available through the navigation panel on the left hand side of the dashboard, you can only access it via the below links:
-
Live GoCardless account (https://manage.gocardless.com/refunds)
-
Sandbox GoCardless account (https://manage-sandbox.gocardless.com/refunds)
From the Refunds page, you’ll have the option to export your Refunds data.
Note, you can filter the export using the tool at the top of the page.
| COLUMN | DATA | DESCRIPTION |
|---|---|---|
|
A |
id |
Refund ID |
|
B |
amount |
Refund amount |
|
C |
created_at |
Date the refund was created |
|
D |
reference |
Refund reference / description |
|
E |
currency |
Currency that the payment was refunded in |
|
F |
links.payment |
Payment ID of the payment linked to the refund (if applicable) |
|
G |
metadata.key |
Metadata (if applicable) |
|
H |
metadata.reason |
Metadata (if applicable) |
The Refunds export contains data from the following APIs:
Refunds