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Identify a payment Support GoCardless
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  2. Verification
  3. Getting verified

Before you begin

1). Check we can serve your use case

Not all businesses or organisations are well suited to using bank debit as their payment collection method and so, in agreement with our banking partners, there are certain industries and/or business activities that we are unable to serve.

Please check our Restricted Activities to ensure your business does not fall within any of those listed. If you’re unsure, please get in touch so we can advise further.

2). Gather the information you’ll need

The exact information we require varies according to the entity type your business or organisation operates as. However, no matter your legal entity, we will always require you to verify :

  • Company (organisation) details

  • Personal details

  • Bank account details

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API Documentation

Our detailed docs have everything you need to know about using our Payments and Bank account data APIs

View documentation

Need help identifying a payment?

Seen ‘GoCardless Ltd’ on your bank statement? Use our secure tool below to find out more.

Payment Lookup

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Our support team are available 24/7 to answer any questions you may have.

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Seen ‘GoCardless Ltd’ on your bank statement?

Identify a payment

GoCardless Inc., 111 Congress Avenue, Suite 500, Austin, TX 78701


GoCardless Inc. (a Delaware Corporation, NMLS ID 2123932), is a FinCEN-registered money services business, registration number 31000261158426, and a licensed money transmitter in certain U.S. states. You can find further information about GoCardless Inc.‘s U.S. licenses and regulators’ contact information here.





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