You'll need to select which customers will pay you via GoCardless before importing them into the app. That's done by creating and assigning them to a custom payment method: bank payments.
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Create a new customer, or select an existing one
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Add a valid email address.
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Scroll down to the payments section
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Click on the first input 'Primary payment method'
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Type 'bank payments'
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Hit enter, or click 'create new'
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Click save on the next pop up model.
If you remove the payment method 'bank payments', the customer will be disconnected from the app. Any existing mandates will also be disconnected, but not cancelled. Any ongoing payments will still go throughout, but no new payments will be scheduled. This process is reversible.