Before your integration goes live, we’ll first need you to agree to our Partner Agreement. This document outlines what commitments we both need to agree in order to make our partnership a success, plus it includes more details on topics like security, your responsibilities when integrating your software with our platform, use of each other’s brand marks, liability, and termination rights.
It also covers basic commercials (10% revenue share or integration fees). It’s really important you get familiar with this document, so please get in touch if you have any questions (email@example.com).
We may also ask you to sign an amendment to the Partner Agreement that details any additional commercial terms.
Note when creating a partner app you will need to agree to our Partner Agreement - there is no need to sign a bespoke agreement.
All partners must also agree to our Merchant Agreement, since in order to operate as a partner you also need to open a standard GoCardless Account.
This agreement governs your use of your account and also sets out each of our rights and our responsibilities in relation to the supply of payment processing services by us to you (where you ask us to process payments on behalf of your own business). A number of definitions that are set out in the Merchant Agreement directly apply to the Partner Agreement. Terms that are not defined in the Partner Agreement explicitly have the meaning given to them in the Merchant Agreement.
If you intend on working with GoCardless only as a partner (and will not be using your account to process your own payments) then the terms of the Merchant Agreement will not apply to you. Where you start using your account to collect payments as s Merchant though, the terms will automatically apply.
When your users connect to your GoCardless integration, they will also need to agree to our Merchant Agreement (unless they already have a GoCardless account).
All merchants that have connected their GoCardless account to your integration will also be bound by the Connected Merchant Agreement. As both you and we will have full access to a connected merchant’s GoCardless account (and will enjoy full functionality of the account as if we were the connected merchant ourselves), we make this clear in the body of the agreement and we also detail the specific situations in which either of us may be liable for activity we engage in that affects the account.
Note that currently, some merchants on our Custom packages will sign a separate offline Merchant Agreement.
Other Terms of Service