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Exporting payout information

When you receive a new payout, you may wish to view additional information to help you reconcile the payments you receive, and those you don’t. You can do this by exporting the details of a payout to view in a spreadsheet. This will be provided in CSV format.

  1. Open your dashboard and click Payouts

  2. Select the payout you wish to export 

  3. Click Payout breakdown and select Export

  4. Select the type of data you would like to export - Transactions or Events (see below)

  5. Click Export

A download window will appear in the bottom right of your screen, with a dot that will turn green once the download is complete and ready to be opened.

 

Which type of payout data should I export?

 

Transactions
This option produces an export containing details of each customer’s payment contained within the payout, including fees and relevant references.

 

Events
This export contains all data and IDs associated to each customer and their payment contained within the selected payout. No fee information is included.

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