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Support

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  1. Support Centre
  2. Payments Guide
  3. Payment Management

Payment Management

  • Automatically retrying failed payments with intelligent retries
  • Transaction Fees
  • Refunds (Pro package users)
  • Transactions and fees FAQs
  • Cancelling payments
  • Payment failures
  • Refunding payments
  • Negative account balances
  • Chargebacks / Customer Claims

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Opening Hours

Melbourne, AUS: Monday - Friday: 9am - 6pm AEST
GoCardless Ltd. 10-20 Gwynne St, Cremorne, VIC, 3121, Australia
+61 3 8375 9198, Contact form

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