Partners using our payment pages need to create a “redirect flow” via our API to generate a single-use payment page link.
If you already hold information about your merchant’s customers, you can pre-fill these payment pages. This simplifies the process providing a better customer experience which should in turn improve conversion.
To pre-fill the payment pages, you’ll need to send the pre-fill information during the creation of the redirect flow. Our API reference shows what information can be specified, with an example of how to do so for each of our client libraries. We also cover pre-filling in the Getting Started guides for Partners.
We don’t validate the pre-filled information, but we only use the information that the merchant’s account can support. For example, if you specify the customer’s country as Germany, but the merchant only has Bacs enabled, we’ll ignore the country code provided.
When the customer reaches the payment page, the form will already be partially complete. The customer can then amend any of the existing information and complete those fields that haven’t been pre-filled.
If you have any questions or feedback, please contact us.