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This article will clarify the types of documentation we can accept depending on the details we need your input to verify.
Address
You will need to upload a recently issued document confirming the residential/home address of the person being verified.
The document must display the following:
- Full name
- Residential/home address
- A recent date
This should be issued by a credit agency (e.g. a bank or utilities provider) or government authority. Examples include:
- Bank statement
- Council tax invoice or reminder
- Utility bill
- Vehicle registration or tax
You can upload the document via your dashboard here.
Please note that we cannot use the same document to verify both an identity and residential address. So if you upload a copy of your driving licence or national identity card as ID, we will not be able to use the same document as proof of address.
Identity
To verify the identity of an individual we require government-issued photo ID.
The document must display the following:
- Full name
- Date of birth
- Date of expiry
Examples include scans/copies of a:
- Passport
- Driving licence
- National identity card (in countries where these are issued) - both sides are required for verification purposes.
The scan/copy should be:
- Clearly legible - take care to avoid glare from camera flashes or cutting off part of the document
- In date
- In colour - we cannot accept black & white documents
Bank statement
In most instances we can verify your payout bank account automatically when you make the verification payment (you will be prompted to do this when you add a bank account). However, in some situations we may also request a bank statement. We will let you know if this is the case. If we do request this, it will need to show the below:
- Full account holder name
- Account number
- Date of issue within the past 6 months