• Our Support Centre will soon be deprecated. But don't worry, our help content is available in our Customer Hub.
Logo

Support

English (US) Deutsch English (AU) English (CA) English (GB) English (NZ) Español Français
  1. Support Centre
  2. Payments Guide
  3. Payment Management

Payment Management

  • Automatically retrying failed payments with intelligent retries
  • Transaction Fees
  • Refunds (Pro package users)
  • Transactions and fees FAQs
  • Cancelling payments
  • Payment failures
  • Refunding payments
  • Negative account balances
  • Chargebacks/Customer Claims

Chat with us

Can't find what
you're looking for?

GoBot can help you answer your
questions, but first we need to
know how you use GoCardless.

  • I make payments
  • I collect payments
Opening Hours

San Francisco, US: Monday - Friday: 9am - 6pm PST/PDT
+1 (628) 241-0044, Contact form

English (US) Deutsch English (AU) English (CA) English (GB) English (NZ) Español Français