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Abrir un ticket GoCardless Merchant questionnaire - Property + Refunds

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Ingrese los detalles de esta solicitud. Un integrante de nuestro personal de soporte responderá en breve.

Please name the GoCardless Sales Representative you have been in contact with (only if applicable)

Please enter "Not Applicable" if you have not been in contact with our Sales Team

Can you confirm the legal entity name which is/will be contracted with GoCardless?

Please state the company name as this appears on the company register

Can you state the legal entity number which is/will be contracted with GoCardless?

Please state the entity number as this appears on the company register.

Your Email Address

Please provide your website URL

How much do you expect to transact in the next 12 months through GoCardless (in value terms)?

For example, you expect to process £200,000 through GoCardless in the next 12 months in total please only insert: 200000

Please state what % of GoCardless payments are collected in advance of providing the product/service to customers?

Please state this as a number, not a % i.e if 60% please only insert '60'

For the percentage of transactions through GoCardless collected in advance of providing the product/service, please state how far in advance on average this is collected?

*Please insert this as a number only* for example if it is 40 days, please only insert: 40. If there is a further fulfilment split, i.e. 20% is 30 days and 40% is 365 days, then please insert the weighted days ( (20%*30) + (40%*365)). In this example the output would be: 152.

What exactly do transactions through GoCardless relate to?

Do you collect rental or property management payment on behalf of third parties?

If yes to the above, please outline the flow of funds, including details of how you settle funds to the third parties that you have collected on behalf of?(opcional)

What 'Know Your Customer' (KYC) checks do you conduct on your customers?

Please outline the information that you collect, whether this is verified and if applicable, the providers that you use.

What Know Your Customer (KYC) checks do you conduct on the third parties that you collect on behalf of?(opcional)

Please outline the information that you collect, whether this is verified and if applicable, the providers that you use.

Please outline the contractual situation between yourself, the end payers and the end beneficiaries of the funds? (opcional)

Do you own the properties that you collect payment for, or take any step to ascertain ownership?

Which payment methods do you currently use to collect payments?

What is the average transaction value of your payments?

What is the largest transaction value you would like to collect through GoCardless?

How much on average per month do you expect to process in refunds through GC?

What is the expected average refund value through GoCardless?

What is the largest refund % (in value terms) expected in a month?

Your GC reference number(opcional)

If you are in contact with the GoCardless sales team please ask them for a GC reference number. It could be called Opportunity ID or Account ID.

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GoCardless Merchant questionnaire - Property + Refunds

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